Why Do You Need an EV Charging Station Maintenance Warranty?

2023-11-08 16:32:24  Resource

Installing an EV charging station at your home or business provides convenience and sustainability benefits, but it is also necessary to consider the risks such as service interruption and downtime. Even a single station going offline can divert time and resources from your core business. Therefore, the need for an EV charging station maintenance warranty is highlighted.

By providing regular maintenance and support, the EV charging station warranties can help extend the lifespan of the charging station and prevent the need for costly repairs or replacements.

The lifespan of an EV charging station is approximately 8 to 10 years, but maintenance, servicing, and repairs should be ongoing. That’s not a reflection of the quality of hardware or firmware. It’s simply an acknowledgment that EV charging stations are typically placed in harsh outdoor environments, exposed to extreme heat and cold depending on the season, and not always treated with kid gloves by motorists.

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What to look out for in EV station maintenance checks

  1. Exposed or damaged wires

  2. Changes (usually a reduction) in charging speed

  3. Cracks or burns

  4. Loose connections

  5. Network issues that affect payment processing

  6. Screen display failures

As part of your preventative maintenance routine, it’s important to keep plugs and cables clean and dry and to check for any cracks or dents in the station housing. 

What should be covered under an EV maintenance warranty?

  • 24/7 online support

  • Routine network and firmware upgrades

  • Remote proactive monitoring, troubleshooting, and performance management

  • Hardware parts repair or replacement

  • Onsite repairs if necessary

In many cases, the downtime could be brief (firmware update) or quick to fix (cable repair), but the frustration for your customer can linger. With a maintenance plan in place, you can get your station back up and running faster, and minimize the expense of unplanned downtime. Grasen EV charging stations offer a standard 2 years warranty and can be extened to 5 years. Please contact us for details.

In conclusion, an EV charging station warranty is an important consideration when installing a charging station. It provides peace of mind, ensures the charging station remains in good condition for longer, reduces risks associated with malfunctions, and serves as a valuable marketing tool. As the world continues to transition towards electric vehicles, investing in a charging station with a solid warranty is a smart choice for homeowners and businesses alike.

Our Customers

Very satisfied with the quality of the product and the suppliers service. The product was delivered in good package. Will definitely purchase from this supplier again.

-- Marcus Groll,A Charging Station Owner in UKRAINE

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